Tracking

Tracking your order is as easy as 1,2,3!

Looking to track your order? When your Order ships out, you will receive a Shipping Confirmation email from support@oneluxeshop.com with your tracking number included in it.

Depending on your items, this may take between 2-5 business days. Once you receive the email, follow these steps to easily check on your Delivery Status.

1. VISIT THE WEBSITE: https://www.17track.net/en

2. ENTER YOUR TRACKING CODE, PROVIDED IN THE SHIPPING CONFIRMATION EMAIL.

3. CLICK THE "TRACK" BUTTON

Things to Keep in Mind:

  • Order Numbers don't instantly update with available Delivery Status. If your tracking number entered shows that it is currently unavailable, do not be alarmed - Your Order has been Shipped Out & Delivery Status should update within a few days.
  • Depending on the value of your Purchase & Item Ordered, your package may not include a Tracking Number. If this is the case, you will be informed via Email once your Order has Shipped. Any Orders over $20 USD generally have available tracking.
  • Please view our FAQ and Shipping policies here.

For any further assistance, please send us an email at support@oneluxeshop.com, and one of our support representatives will be there to assist you.